1. Introduction
This Privacy Policy outlines how Staysignal (“we,” “our,” “us”) collects, uses, and protects your personal data. By using our Service, you consent to this Privacy Policy.
2. Data We Collect
- Personal Information: Name, email address, billing details.
- Usage Data: Information about how you interact with our Service.
- Customer Data: Feedback or responses collected via our platform.
3. How We Use Your Data
- To provide the Service: Process customer feedback, generate insights, and send alerts.
- To improve the Service: Analyze usage patterns and optimize features.
- To communicate with you: Send updates, support messages, and billing information.
4. Data Sharing
We do not sell your data. We may share it with:
- Service Providers: For processing payments, hosting, or analytics.
- Legal Authorities: If required by law.
5. Data Security
We use encryption, secure hosting, and access controls to protect your data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under applicable laws (e.g., GDPR, CCPA), you have rights to:
- Access: Request a copy of your data.
- Correction: Correct inaccuracies in your data.
- Deletion: Request the deletion of your data.
- Opt-Out: Withdraw consent for specific data processing activities.
7. Data Retention
We retain your data as long as necessary to provide the Service or as required by law.
8. Cookies
We use cookies to enhance your experience. You can manage cookie preferences in your browser settings.
9. Cross-Border Data Transfers
If you are outside the EU, your data may be processed in jurisdictions with different privacy laws.
10. Children’s Privacy
Our Service is not intended for children under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service constitutes your acceptance of the updated policy.
12. Contact
For questions or concerns about this Privacy Policy, contact us at support@staysignal.com.